"I'll just go ask the captain"
SHIPPING RATES & DELIVERY TIMELINE ESTIMATES
For all refunds/exchanges please contact our customer service team via email at firstname.lastname@example.org with your order number, full name and shipping address.
Please note: Due to Corona Virus restrictions, Australia Post may be affected and additional shipping times can be expected. Please refer to Australia Post’s Website for the latest delivery delays and possible deadlines.
This information refers to Australian deliveries only, if you are ordering from another country please refer to International Shipping section.
- Free standard shipping applies to orders $99 and over delivered within Australia. Orders under $99 will incur a $20.00 fee for standard shipping.
- Free shipping excludes Bulky items, see below for shipping charges.
- Delivery timeline estimates vary depending on your location and what you have purchased, please reference the table below as a guideline. (Note: Due to high shipping demands our couriers are expecting shipping delays. For the most recent updates please refer to Australia Post’s Website here.)
- We attempt to process and dispatch all orders within 1 business day of order placement. You will receive a shipment email when your order is on the way with the details to track your shipment and keep updated.
|Metro||3-5 Business Days|
|Regional||7-10 Business Days|
|Rural||8-12 Business Days|